Accessibility Statement

OUR COMMITMENT TO ACCESSIBILITY

Firestone Complete Auto Care is committed to providing a positive experience to all guests, both online and in person at any of our retail locations. We aim to ensure that individuals with disabilities can access all of the goods and services offered by Bridgestone Retail Operations. Our goal is to enable all individuals to successfully research our products and services, and transact business through our website regardless of the use of assistive technologies. If you are having trouble accessing any portion of this website or our mobile app, please call our Customer Service Team at 1-800-367-3872 or email us at accessibility@wheelworks.net for assistance.

ACTIONS AND ONGOING EFFORTS

Bridgestone Retail Operations is taking a variety of steps to improve the accessibility of our website. We have engaged experienced accessibility consultants to review, enhance, and monitor our website to make sure that as much of the content and functionality meets or exceeds applicable industry accessibility standards. While this effort is still in it's early stages, we ultimately aim to comply with WCAG 2.0 accessibility standards including level A and much of level AA. This is an ongoing effort that we are dedicate to and we are continually updating the site to improve all areas of content in this regard. Please contact us at 1-800-367-3872 or email us at accessibility@wheelworks.net if you have any feedback or suggestions as to how we could improve the accessibility of this website.

* References to Firestone Complete Auto Care in this privacy policy includes Tires Plus, Hibdon Tires Plus, Wheel Works and other trade names under which Bridgestone Retail Operations operates.

 

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